Shipping policy
Shipping & Handling Policy
Trade Name: Bespoke Builders LIMITED
Phone Number: +375 (212) 63-55253
Email: LauraleeKaryl7930@outlook.com
Physical Address: 81-75 Carson Street, Maryhill, OTA, Dunedin 9011, New Zealand
Q. What shipping methods do you provide?
A. We ship all items via USPS First-Class Mail or USPS Priority Mail, depending on the total weight of your order. For international orders, we also offer DHL Express.
Q. Do you offer free shipping?
A. YES, we offer Free Shipping for orders of $99 or more anywhere in the US.
Q. My shipment didn't arrive in the delivery timeframe that was displayed on checkout, what's going on?
A. Please note, the delivery timeframe is upon order processing. We aim to process orders on the same day, but during busy periods, it may take up to 5-7 days. For international orders, delays are possible due to customs or other factors. Typically, if you are in the US, expect delivery within 5-7 business days (excluding weekends). International orders may take 1 to 4 weeks, depending on your country.
Q. Do you ship outside the US?
A. Yes! We ship to almost any country USPS or DHL services deliver to. Just add your items to the cart, enter your address at checkout, and a real-time shipping rate will be displayed.
Q. Why did I get charged fees to pickup my international order?
A. The fees are customs duties or tariffs prescribed by your country's customs authority. These charges are assessed by your government, outside of our control. We recommend contacting your local customs office for specific details about import taxes and customs fees.
Q. Your site is telling me there are no shipment options available to my destination, what's going on?
A. We try to ship everywhere, but some locations cannot be serviced currently. Please contact us at LauraleeKaryl7930@outlook.com to inform us of your location, and we will explore options to assist.
Q. What payment options do you offer?
A. We accept all major credit cards, PayPal, Amazon Payments, Apple Pay, and Cryptocurrencies.
Contact Us
Trade Name: Bespoke Builders LIMITED
Phone: +375 (212) 63-55253
Email: LauraleeKaryl7930@outlook.com
Address: 81-75 Carson Street, Maryhill, OTA, Dunedin 9011, New Zealand